TIMEA-HR Chatbot

Timea is a revolutionary HR chatbot designed to simplify and streamline interactions between employees and the human resources department. Available 24/7, Timea provides access to essential HR information, eliminating repetitive tasks. Moreover, Timea promotes professional development by offering training opportunities and collecting employee feedback to enhance engagement and satisfaction.
 
Examples of how Timea supports HR departments can be found in the Rompetrol testimonial below:

Timea can assist a variety of HR processes, from recruitment to offboarding, and is extremely easy to configure:

• Recruitment and Selection:

• Preliminary screening in the candidate selection process
• Scheduling interviews
• Communicating and providing feedback to candidates

• Onboarding:

• Pre-onboarding: providing new employees with essential information about the company, policies, procedures, and benefits
• Automating administrative tasks
• 24/7 support to answer numerous questions that may arise in the early days
• Support for integrating new employees into the company culture
• Real-time feedback, providing valuable information for improving the onboarding experience

• Administrative Processes:

• Planning, recording, canceling, approving, and querying leave balances
• Issuing various certificates requested by employees
• Transmitting various internal documents of interest such as internal regulations, procedures, etc.
• Access to personal data such as employment contracts, salary slips, other contractual data
• Access to public data about colleagues – phone, email, position, etc.
• Q&A section with predefined answers for general interest questions
• Digitizing interdepartmental workflows (customizing liquidation workflows, expense reports, etc.)

• Signing HR documents in minutes through workflow automation and electronic signature
• Evaluation:

• Communicating established objectives for the performance management process
• Conducting surveys based on responses and questions
• Analyzing collected data and transmitting detailed reports to management

• Employee Training and Development:

• Viewing individual development plans and required training
• Self-enrollment in various training programs.

Timea was developed considering employee behavior globally and is available on popular communication platforms such as Facebook, Teams, WebChat, Telegram, or WhatsApp.
 
Relevant studies show that messaging applications are the most used feature of smartphones and represent the most popular form of communication. Over 80% of employees use at least one messaging app for professional purposes, and about 89% prefer to seek support through text messages. Gartner, in its studies, mentions that 70% of global white-collar employees already interact with chatbots daily.
 
The Timea chatbot provides several benefits, including:

• Over 40% cost reduction by reducing time dedicated to repetitive tasks
• Responding to over 70% of employees' primary HR requests without the need to visit the office
• Accessible on any communication platform: Facebook, Teams, WebChat, Telegram, WhatsApp, etc.
• Automatically recording all data in the system, available for immediate analysis and reporting
• Growing with business development
• Available online 24/7, never taking vacations or falling ill
• Easily integrates into company IT systems
• Provides multilingual support, perfect for companies with employees from diverse parts of the world
• Ensures personalized interaction, adapting to employees' needs and preferences
• Improves the candidate experience, offering prompt feedback and quick information
• Reduces human errors in processes such as recruitment and selection, interview scheduling, or CV administration.

 
Choose Timea to take your HR department into the digital era!
 
Contact us by phone, email, or by completing the contact form, and our consultants will answer your questions and help you make an informed decision.