Benefits of the Charisma Employee Feedback Software:
Improved engagement: Straight away, one of the biggest improvements that can be seen with a culture of continuous feedback is an increase in engagement. There are plenty of statistics that point towards employees being unhappy with the amount of feedback they are receiving. And when they do receive meaningful feedback, they do agree that it helps them work better
Lower turnover rates: A company that invests in its employees with continuous feedback is less likely to experience high turnover rates. This is a huge benefit, especially for HR managers. We all know the cost of a new hire – and the cost of getting rid of a new hire who is not appropriate for their position. High turnover rates cost HR departments quite a bit of time, money, and energy that could otherwise be redirected towards improving the organization.
Increased productivity: When there’s consistent feedback to rely on, there’s always room for improvement. There is also the desire to improve not only upon performance but also productivity. Continuous feedback motivates us in more ways than one. Sometimes, feedback is the push most of us need to try a new approach or to keep going on what is a difficult path. Feedback eases the way because then employees are secure in the knowledge that their manager is paying attention to their work and is invested in what they do.
Higher job satisfaction: Continuous feedback does not just improve engagement. It also improves job satisfaction. This makes sense – if you are regularly told how well you are doing and given the opportunity to improve yourself as a worker, you’re more likely to be satisfied with what you’re doing.
Improved morale at the company: An atmosphere of continuous feedback encourages open, honest, and regular interactions between employees and managers. In addition, a focus on peer-to-peer feedback can help build a better, more positive workplace atmosphere. Together, this helps improve morale at the company – resulting in a better workplace for everyone.
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What is Charisma Employee Feedback Software and how it can help your organization?
Charisma Employee Feedback Software is a feedback methodology that is built to significantly shorten the “feedback” loop in your organization. Traditionally, performance is often reviewed quarterly, bi-annually, or once per year – and in some organizations, there may be no real feedback sessions at all.
The idea of Charisma Employee Feedback Software is to have a feedback touchpoint every few weeks – or after a major project has been delivered. By having a larger number of more informal feedback sessions from both HR and peers, employees can better understand their current performance, and make improvements.
All employees within the organization must be involved in providing and receiving ongoing feedback. They should be encouraged to give feedback to each other, as well as managers - to give feedback to their employees.
The concept of Charisma Employee Feedback Software responds to the expectation of new generations of real-time feedback and can contribute to the development of skills, increased performance and employee motivation. Employers could thus easily access information related to employee performance, trend analysis, real-time skills development needs and provide support or intervene where needed.
The Charisma Employee Feedback Software responds to the needs of the new generation of constant and constructive evaluation regarding their performance.
Traditional performance reviews are no longer the best way for managers to communicate feedback to workers. The old systems of performance reviewing are outmoded and inefficient and can lead to a poor workplace culture.
Employee Feedback Software can improve employee motivation by reducing negative behaviors associated with performance appraisals, which will automatically attract a better and more efficient work environment. The module resulted from an analysis of global trends showing that:
According to a study carried out by Forbes, nearly 75% of employees consider feedback important, but less than one third receive it;
45% of HR leaders think annual performance reviews are NOT an accurate appraisal of employee’s work. – SHRM/Globoforce Survey, 2012;
Only 8% of companies believe their performance management process is highly effective in driving business value, while 58% say it is not an effective use of time;
63% of Gen Z said they want to hear timely, constructive performance feedback throughout the year;
80% of Gen Y said they prefer on-the-spot recognition over formal reviews;
27% strongly agree the feedback they receive helps them do their work better.
Functionalities:
The continuous feedback module integrates with Timea - the chatbot, which is the channel used by employees to evaluate their colleagues. Specifically, the employee who wants to provide feedback contacts Timea, using Facebook or Teams, and she guides him further in the process. The functionalities of the module differ depending on the role of the one who gives or receives feedback.
For HR
Fully customizable questionnaire.
Possibility to add graphical motivational pictures.
Full access to all feedbacks and comments.
Possibility to integrate the results with Charisma HCM Classic Performance management module.
For employees who offers feedback
Unlimited no of feedbacks for all employees.
Limited to one feedback between two employees in one day.
Feedback is anonymous for employee who receives, and visible to HR and to Manager of the employees who received feedback.
Can add comments related to context (mandatory).
Possibility to configure the system to have a list of projects instead of comments, and to have the results from two perspectives: employee and projects.
For employees who receives feedback
Can see the number of feedbacks and the number of unique employees who offered feedback.
Can see an overall general score, an overall score for each item – YTD.
Can see an evolution of the overall general score – Monthly.
Results are displayed in a graphical way, both in Reports and Dashboard.
For managers of the employees who receive feedback
Can see all feedbacks for his subordinate.
Will receive a notification when one of his subordinates received a negative feedback, to act immediately.
Can see an overall general score, an overall score for each item for his subordinates – YTD.
Can see an evolution of the overall general score for his subordinates – Monthly.
Can use the information for annual classic performance evaluation process.
TotalSoft has also introduced a gamification component to encourage employees to provide constant feedback to their colleagues. Depending on the number of points earned for each feedback given, employees receive an Avatar and can move up the ranks: Maiden / Hunter, Warrior, Princess / Knight, Queen / King. These can be associated with an internal reward system.
