Self Service Portal
The Self Service Portal software is a web portal which can be accessed by both patients and physicians. Through this portal, patients can schedule their visits to doctors, view the results of tests undergone and get details on diagnosis, treatment etc. Physicians can view examinations, transmit test results undergone by patients and answer any questions related to treatment and diagnosis.
Benefits
Benefits
- Reduces scheduling time
- Reduce laboratory test results transmition time
- Increases customer satisfaction
- Facilitates communication between doctors and patients
- Increases efficiency of the physician’s activity
- Reduces time needed for accessing medical information
Features
- Facilitates examination planning by patient, the patient having the possibility to establish it through this portal, based on a list of possible options such as city, specialty, clinic, doctor and scheduling time;
- Allows cancellation of appointments – the patient can filter his scheduling list according to specialty, physician, city and clinic and may choose to cancel any of them;
- Provides visulization of doctors working hours –patient can view the opening hours of a physician, with a particular specialty from the clinic where he/she wants to make an appointment;
- Allows the viewing and transmission of test results – doctors can record analyses references and their results for each patient and examination;
- Enables viewing and printing the medical prescriptions - if the patient needs issurance and printing of a new copy of the same prescription for further treatment, module allows the application for new prescriptions.
