The Appointments software eliminates all the problems related to the efficient planning of the doctor's appointments, appointments requests from the patients, as well as medical devices and examination rooms.
Financial and operational benefits
Reduces the time needed for scheduling appointments
By centralizing all the information regarding the availability of the medical devices or examination rooms, the solution dramatically decreases the effort needed for scheduling by optimizing the time.
Reduces the time needed for transmitting the medical tests
The system enables the transmission of medical tests in electronic format via Internet, and these can be directly accessed at any time, anywhere by the patients via a Web interface.
Increases customers' satisfaction
Thanks to the possibility of viewing the offered services and online scheduling, the customers save the time necessary for scheduling an appointment at the medical unit office, and have the possibility to get an appointment based on their preferences for certain doctors or interest specialties, thus increasing their satisfaction and loyalty to the offered services.
Increases the efficiency of marketing campaigns
The solution supports the promotion of new services, loyalty cards with point accumulation and discounts, generating reports on the efficiency of marketing campaigns. Thus, the managers of the medical units could focus on the most efficient channels to attract new customers.
Defines the schedulable resources: doctors, examination rooms, devices.
Defines the business hours at date, day, week level for the entire medical unit.
Enables call center-type appointments on multiple locations and in the same time.
Ensures schedules via Internet, saving customers' time via a simple, user-friendly and easy to use interface.
Manages the business hours: defines the business hours, enables blocking a time interval for appointments, enables the deletion of an appointment and the change of a doctor's schedule of appointments.
Generates a complete set of reports, such as current appointments, examination sheet, resource schedule or other type of reports requested by the medical unit.
Enables the transmission of confirmations and reminders about the appointments via e-mail, phone or SMS.
- Enables defining a waiting list, as well as automatic alerts in case an interval is clear.
Some of the customers who use the Appointments software:
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- General Configuration
- Polyclinic Care Unit
- Medical Examinations
- Treatment Schema
- Family Medicine
- Occupational Medicine
- Emergency Room / Admissions
- Surgery Ward
- Medical Investigations
- Contracts and Insurance
- Contract Management
- Partner Network
- Reports / DRG
- Interface with Other Systems
- EMR (Electronic Medical Record)
- Self Service Portal