Home I Industries I Public Administration

Public administration

Romanian public institutions use Charisma Business Suite
Find out how we supported the development of the administrative capability for the most important public institutions in Romania.

"Charisma provides the public institutions with a series of specific reports and allows the close tracking of budgets so that the established budget is met. In fact, this is Charisma's most important benefit, which was not possible in the old application used by 6th District Town Hall, and enforcing expenditure restrictions, which don't allow exceeding the budget on any account", Mihăiţă Cristian, Project Manager.


The public sector is more competitive than ever. The representatives of this sector face more diversified and higher expectations from the citizens, politicians or own employees. The need of transparency in using public funds, tracking budgets and infrastructure projects, public domain investments, as well as effective communication or quick reaction to citizens' needs are  challenges for both central or local public administrations. To these challenges one can add information systems developed locally or incomplete, which are not integrated with central information systems making the data consolidation process very difficult.

Charisma designed solutions specially adapted to public sector. Thus, the most important cities in Romania use local tax and dues payment systems provided by TotalSoft, along with other strategic national projects, such as SEAP, the governmental solution for public acquisitions.


Solutions dedicated to public administration

ERP solution
Charisma ERP integrates institution resource management by automating accounting processes, the depreciation of fixed assets on multiple reference systems, by tracking budgets by recording sale and acquisition invoices entered by companies operating in public or private sector, regardless of their size or complexity. The solution provides parallel management of institution sites (central and local) and allows simultaneous tracking of multiple accounting systems.

Charisma ERP is a powerful and complex tool for monitoring the existing and future cash flows within a public institution, as a whole or by subunits.


CRM solution
Developed on the MS Dynamics CRM platform, TotalSoft offers you an innovative, affordable solution for the management of the relationships with customers, which provides quick installation, without business interruption. The user friendly interface, the flexibility and ease of customization required for meeting the public sector specific needs make TotalSoft solution one of the most attractive CRM solutions on the Romanian market.

In addition, our consultants can help you "listen better to customers' needs, understand these needs and proactively respond to them by developing and enhancing processes and practices among all the employees who interact with the customers. By increasing the agility in a more and more competitive market, you can respond easier to customers' needs, encompassing your services with a professional attitude.

With the help of this solution, your institution will radically improve its efficiency. Monitoring the employees' activity, assessing the efficiency of investments and public money use, adopting and developing internal, client-oriented processes and practices, understanding costumer' needs and using a single voice in your relationship with them – will help your institution to become a modern, agile, customer-oriented organization.

We offer you the support you need for empowering your employees with a modern, robust and innovative business tool, and to develop your institution in a healthy way.


Project management solution
TotalSoft, as Oracle Partner for Primavera, has now a market share of 90% within Project Management application field. Primavera is the world leader in project and portfolio management solutions, with more than 26 years of experience on the international market. At the moment, Primavera solution is implemented in more than 76,000 companies in more than 80 countries, with more than 500,000 users. The value of the projects ran with Primavera so far exceeds USD 6 trillion. 


Document management solution
Charisma Document Management is an integrated solution based on the latest MS Office SharePoint Server 2007 technology. This technology enables local access to documents, offline access to  document libraries, support for different content types, the possibility to adapt new development policies, as well as an increased capability to integrate the workflow and the possibility to view as a tree structure.

By implementing the document management solution, you have the possibility to create public or private areas, grant access rights based on various hierarchy levels, implement your company specific document workflows, centralize document history and their traceability, or you have the possibility to build great graphical representations, tailored to image specific and strategy you want.


Human resource management
Charisma HCM is an integrated software solution package, dedicated to human resource management, personnel cost management and human capital development investments. The solution provides the management of the employees and their positions in the hierarchy, the parameterization and implementation of payroll calculation, salary types, benefits, sick leaves, holidays, withholdings, as well as generation of payroll budgets, submission of files to the Working Inspectorates and statements to the State budget, performance assessments, competence tracking and development, trainings management and many more.

Charisma HCM is one of the most advanced software solution for human resource management in Romania, including over 10 years of experience in various market verticals. Charisma HCM solution supports over 10% of the active workforce in Romania.


Debt collection solution
Charisma Collection brings the advantage of a complete, standalone software product, which can perfectly work integrated with all the other solutions dedicated to central or local public sector, developed by TotalSoft. Charisma Collection manages the collection of debts from different customers, legal files resolution processes and repossession, as well as any remarketing activity - reselling, renting, refinancing.


Business intelligence solution
The business intelligence solution dedicated to the public sector covers the support of the decisional process, by providing information and statistics comparisons based on specific financial indicators of a public institution. The solution maximizes the profit of institutions of any size, with the aid of a complete set of analysis tools (scorecard, analytic grid, analytic chart, reports and configurable dashboards).


Self-service solutions
The role of self-service solutions is to increase the transparency and loyalty of all the partners of an institution –customers, suppliers, distributors, employees. The self-service solution designed by TotalSoft especially for the public sector significantly reduces costs and operational load, both for the institution and for its business partners, with the help of a Web platform providing back-office information (invoice statements, payments, returns) and with the aid of the online payment capabilities, e-mail or SMS notifications, or quick printing of interest documents.


Cost control solution
Charisma Cost Control decreases the financial risk by controlling the expense budgets and by tracking approval workflows for expenses according to the determined budgets. The solution monitors the acquisition processes (RFP, RFQ, offer bids), increases the efficiency of the offering and ordering process and improves the capitalization capabilities of the public institutions' opportunities.  Moreover, Charisma Cost Control provides the management of the provider invoices' approval, as well as the history of the contractual relationships with business partners.


Charisma Intranet is an advanced technical solution, based on MS Office SharePoint Server 2007 technology, which provides a collaborative environment for the employees. The solution allows the exchange of professional or personal information by means of forums and blogs, significantly contributing to the development of a healthy, professional internal culture, where the critical information is only a few clicks away.


Contract management solution
Charisma Portfolio Management is a complete product, dedicated to companies of any size, especially designed for managing own works/projects/contracts. Portfolio Management perfectly manages all the entities and activities within the company, from tendering, negotiation, signing, tracking, execution, changing to completion. Being perfectly integrated with Charisma ERP, the module brings the benefit of eliminating the risks, increasing profitability and efficiency of the contracting process of customers, suppliers or business partners. 


Test now

Discover the most accesible and intuitive business solution

Free demo


"... Charisma provides the public institutions with a series of specific reports and allows the close tracking of budgets so that the established budget to be met. In fact, this is Charisma's most important benefit, which was not possible in the old application used by 6th District Town Hall, and enforcing expenditure constraints, which don't allow exceeding the budget on any account ..."
Mihăiţă Cristian,
Project Manager
6th District Town Hall
"... Charisma Enterprise, the core component of the integrated system implemented at Romsilva, has demonstrated its value and reliability in hundreds of projects so far, by meeting the most various business requirements, regardless the economic environment where it had to run. Romsilva project is a reference both for us and for the Romanian IT industry ..."



Keep up with the latest news in technology!

* We don't like spam either, so be sure your email address is 100% safe with us.
© 2016 TotalSoft| Term and conditions | Site Map |Contact
This site uses cookies and by using the site you are consenting to this. Find out more.