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The leaders of the manufacturing sector use Charisma Business Suite
Find out how we supported the success of the most powerful manufacturers in Romania.

"The company pays attention to the customers' feedback and I think it meets our requirements. In fact, this is one of the reasons we choose to work with TotalSoft", Ion Drăguţa, Director IT.


"Charisma provides us with detailed post-calculation analysis and productivity reports, as well as the possibility of performing a detailed analysis of expenses by cost centers. Based on this, but also on an improved financial-accounting management, we managed to reduce the operational costs”, Sorin Dumitrescu, IT Manager - Popeci Utilaj Greu


Reaching the performance in this industry requires a quick reaction to market changes and an innovation cycle as short as possible. As the competition becomes more fierce and customer expectations are gradually increasing, the manufacturers have to find new methods of improving the production while reducing the operational costs.

Charisma provides advanced software solutions, specially designed to meet the requirements of the most ambitious manufacturers in Romania: order manufacturing (small series), stock manufacturing (big series) or unique products manufacturing, assembly to order manufacturing (WorkShop) or process workflow manufacturing (WorkFlow). Charisma software solutions, especially developed for this type of companies, provides a high degree of configurability and allow optimal processing of a huge amount of information fetched during the manufacturing process - optimizing the raw materials stocks, tracking costs by cost centers or computable items, keeping the technology and configuration history, improving the relationships with the customers.


Solutions dedicated to the manufacturing sector

ERP solution
Charisma ERP integrates institution resource management by automating accounting processes, the depreciation of fixed assets on multiple reference systems, by tracking budgets by recording sale and acquisition invoices entered by companies operating in public or private sector, regardless of their size or complexity. The solution provides parallel management of institution sites (central and local) and allows simultaneous tracking of multiple accounting systems.

Charisma ERP is a powerful and complex tool for monitoring the existing and future cash flows within a manufacturing company, as a whole or by subunits.


Manufacturing solution
Charisma Manufacturing is a product dedicated to companies producing materials, end products and unfinished goods, regardless of their type. Covering all the manufacturing steps, from the technological release and pre-calculation, tracking the production, to post-calculation, the module's functionalities cover order manufacturing (small series), stock manufacturing (big series) or unique products manufacturing. The solution covers the assembly to order manufacturing (WorkShop) or process workflow manufacturing (WorkFlow).


CRM solution
Developed on the MS Dynamics CRM platform, TotalSoft offers you an innovative, affordable solution for the management of the relationships with customers, which provides quick installation, without business interruption. The user friendly interface, the flexibility and ease of customization required for meeting the manufacturing sector specific needs make TotalSoft solution one of the most attractive CRM solutions on the Romanian market.

In addition, our consultants can help you "listen better to customers' needs, understand these needs and proactively respond to them by developing and enhancing processes and practices among all the employees who interact with the customers. By increasing the agility in a more and more competitive market, you can respond easier to customers' needs, encompassing your services with a professional attitude.

With the help of this solution, your institution will radically improve its efficiency. Monitoring the employees' activity, assessing the efficiency of investments, adopting and developing internal, client-oriented processes and practices, understanding costumer' needs and using a single voice in your relationship with them – will help your institution to become a modern, agile, customer-oriented organization.

We offer you the support you need for empowering your employees with a modern, robust and innovative business tool, and to develop your institution in a healthy way.


Mobile sales force automation
Charisma Mobile SFA includes a full set of tools for the automation, simplification and management of all information needed for the sales process. This set of tools provides transparency for the sales teams activity, their load or activity bottlenecks. It also helps you in generating realistic sales estimations, based on your own sales cycle and the account step in the sales pipeline.

Most important, in case the sales teams are equipped with mobile devices, the sales process can be tracked in real-time by the management, and the field agents can access the critical information available in the database at any time. Thus, you can maximize the use of sales resources and increase the operational activity efficiency, with a positive impact upon the organization profit.


Document management solution
Charisma Document Management is an integrated solution based on the latest MS Office SharePoint Server 2007 technology. This technology enables local access to documents, offline access to  document libraries, support for different content types, the possibility to adapt new development policies, as well as an increased capability to integrate the workflow and the possibility to view as a tree structure.

By implementing the document management solution, you have the possibility to create public or private areas, grant access rights based on various hierarchy levels, implement your company specific document workflows, centralize document history and their traceability, or you have the possibility to build great graphical representations, tailored to image specific and strategy you want.


Human resource management
Charisma HCM is an integrated software solution package, dedicated to human resource management, personnel cost management and human capital development investments. The solution provides the management of the employees and their positions in the hierarchy, the parameterization and implementation of payroll calculation, salary types, benefits, sick leaves, holidays, withholdings, as well as generation of payroll budgets, submission of files to the Working Inspectorates and statements to the State budget, performance assessments, competence tracking and development, trainings management and many more.

Charisma HCM is one of the most advanced software solution for human resource management in Romania, including over 10 years of experience in various market verticals. Charisma HCM solution supports over 10% of the active workforce in Romania.


Debt collection solution
Charisma Collection brings the advantage of a complete, standalone software product, which can perfectly work integrated with all the other solutions dedicated to manufacturing sector, developed by TotalSoft. Charisma Collection manages the collection of debts from different customers, legal files resolution processes and repossession, as well as any remarketing activity - reselling, renting, refinancing.


Business intelligence solution
The Business intelligence solution dedicated to the manufacturing sector supports the decisional process, by providing information and statistics comparisons based on specific financial indicators for manufacturing companies. The solution maximizes the profit of this type of company, with the aid of a complete set of analysis tools (scorecard, analytic grid, analytic chart, reports and configurable dashboards).


Self-service solutions
The role of self-service solutions is to increase the transparency and loyalty of all the partners of an institution – customers, suppliers, distributors, employees. The self-service solution designed by TotalSoft especially for the manufacturing sector significantly reduces costs and operational load, both for the institution and for its business partners, with the help of a Web platform providing back-office information (invoice statements, payments, returns) and with the aid of the online payment capabilities, e-mail or SMS notifications, or quick printing of interest documents.


Cost control solution
Charisma Cost Control decreases the financial risk by controlling the expense budgets and by tracking approval workflows for expenses according to the determined budgets. The solution monitors the acquisition processes (RFP, RFQ, offer bids), increases the efficiency of the offering and ordering process and improves the capitalization capabilities of the manufacturing companies' opportunities.  Moreover, Charisma Cost Control provides the management of the provider invoices' approval, as well as the history of the contractual relationships with business partners.


Contract management solution
Charisma Portfolio Management is a complete product, dedicated to companies of any size, especially designed for managing own works/projects/contracts. Portfolio Management perfectly manages all the entities and activities within the company, from tendering, negotiation, signing, tracking, execution, changing to completion. Being perfectly integrated with Charisma ERP, the module brings the benefit of eliminating the risks, increasing profitability and efficiency of the contracting process of customers, suppliers or business partners. 

Project management solution
TotalSoft, as Oracle Partner for Primavera, has now a market share of 90% within Project Management application field. Primavera is the world leader in project and portfolio management solutions, with more than 26 years of experience on the international market. At the moment, Primavera solution is implemented in more than 76,000 companies in more than 80 countries, with more than 500,000 users. The value of the projects ran with Primavera so far exceeds USD 6 trillion.


Charisma Intranet is an advanced technical solution, based on MS Office SharePoint Server 2007 technology, which provides a collaborative environment for the employees. The solution allows the exchange of professional or personal information by means of forums and blogs, significantly contributing to the development of a healthy, professional internal culture, where the critical information is only a few clicks away.



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"... Charisma provides us with detailed post-calculation analysis and productivity reports, as well as the possibility of performing a detailed analysis of expenses by cost centers. Based on this, but also on an improved financials-accounting management, we managed to reduce the operational costs ..."
Sorin Dumitrescu,
IT Manager
Popeci Utilaj Greu
"... By choosing Charisma HCM, we ensured that all pre-established criteria were met, especially considering that TotalSoft’s application already had an interface with SAP; also, from a financial standpoint we benefited from the best quality-price ratio ..."
Mihaela Daniela Nagy,
HR Manager
Villeroy & Boch
"... From my point of view, an extremely important thing gained through the implementation of Charisma, is the up to date organization chart, and by that I do not mean the image itself, but everyone’s position in the company as cost centers, with a full background ..."
Mihaela Ciufecu,
Legal Director and Human Resources Responsible
"... From my point of view, TotalSoft strengths are flexibility, professionalism and very good technical team that you can rely on. ..."
Manuela Preoteasa,
Reward & HR Services Manager
Coca-Cola HBC Romania and Republic of Moldova


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