„We trusted that TotalSoft could provide us with a product matching our business, integrating all the distribution know-how acquired in the 8 years of our collaboration, a product to meet a market with special regulations, such as pharma.”

Often, we face challenges that no one else in the market is facing, but similar companies in other countries are. Working with Charisma, a customizable product, allows us to think and act out of the box, providing us with a unique partnership that I don't know where else we could have found.

Immediate reporting of various financial and operational statements to management helped us in the decision-making process. In this area we had deficiencies that affected the company's results. And that is because in FMCG, decisions must be made very quickly and based on accurate, reliable information.

Normally, a paper-based company increases the number of its back office employees at least as many times as the turnover. We reached a performance level we never thought we would half a year ago. In 2015, we will double our turnover with fewer back office employees. Charisma system had a great contribution to all this.

We’ve been outsourcing the payroll services to TotalSoft since 2008 and we’ve also been very pleased with our choice. The quality of the services provided to the bank has led us to develop the relationship with the company through adopting Charisma HCM in all branches of the Romanian Group Société Générale. 

I am particularly proud on the speed and the quality of the achieved Charisma implementation. All of us knew as from the beginning that the challenge would be huge as we worked in a very tight time frame due to regulatory constraints. Excellent spirit and exemplary solidarity between TotalSoft’s implementation team, BGL BNP Paribas’ IT specialists and the key users of BNP Paribas Leasing…

From my point of view, TotalSoft strengths are flexibility, professionalism and very good technical team that you can rely on.

The solution offered by TotalSoft integrates both the company’s and the group’s resources in a single software system (financial, human, material, and the resources specific to vegetal production and livestock). The most important functionality for the vegetal production was the graphical interface for internal reporting to authorities with land map controls.

The company pays attention to customers' feedback and I consider the application Charisma ERP meets our requirements. In fact, this is one of the reasons we choose to work with TotalSoft

Charisma ERP solution was the last seen and at that time we already knew what facilities should provide a true ERP solution. What convinced us? During the solution presentation we began sentences and TotalSoft team completed them – this was the chemistry necessary for a successful relationship.