Charisma Collection
In hostile economic situations, the main competitive advantage of organizations becomes the availability of the cash balance. This is why the efforts to collect the debts from the customers have priority, the employees allocating a significant time budget for disputing the invoices and receiving these debts. Usually this procedure involves many departments, from sales, financials, customer relationships, as well as external companies in case of outsourcing of debit collection or legal actions. As the existence of cash is crucial, providing stability and agility in approaching new business opportunities, the company should quickly take actual actions, in order to eliminate the danger regarding organization's position on the market and the relationship with the customers.
Charisma Collection is a powerful software solution, especially designed for solving any management activity of debit collection, as well as for the repossession and remarketing process. This platform will lead to the increase of the debt collection process efficiency, the increase of cash and the decrease of costs with managing customers' receivables.
Charisma Collection suite includes a series of modules covering areas specific to the debit collection process. Thus, Collection module is dedicated to debt collection, Legal module optimizes the management of moral or physical damage collection, Repossession module optimizes the management of the collected assets, as well as the additional fines the consumer should pay for covering the seller's cost of repossession, and Remarketing module optimizes the collection and reselling flow for the collected assets. These modules could work as standalone applications, but when integrated they make the most powerful, high-end and implemented debt collection solution in Romania.
Some of the customers who use Charisma Collection



|
Why Charisma Collection
Charisma Collection is the only tool dedicated to debt collection, which is natively integrated with ERP, HR or CRM solutions provided by most powerful providers in the world. Thus, you can have an end-to-end, multi-company, multi-site, multi-location solution you can access remotely, at any moment, by means of a mobile device with Internet access, at an unparallel total cost of ownership (TCO).
|
Benefits
The automation of debt collection from the customers makes Charisma Collection the best solution for increasing cash and profitability of the companies in difficult economic situations. Additionally, the exceptional flexibility and configurability of the solution allows adapting the operational workflow to the specific of each organization, regardless its size or complexity.
|
Collection Module
With the help of Collection module, both the financial services companies distributing or providing various services, as well as the companies specialized in collecting outstanding debts can manage the efforts of collecting debts in simple but exact steps: they identify debtors, create delinquency tickets, manage debtor accounts, track and complete the collection process.
|
Repossession Module
When all attempts to convince the debtor to pay the outstanding amounts fail to cover the delinquency of the loan, the repossession process starts with the guarantee securing this loan or even with the transaction object. Repossession module optimizes the management of the collected assets, as well as the additional fines the consumer should pay to cover the seller's repossession costs.
|
Legal Module
The legal module leads to efficiency increase of the operations for collecting the moral or physical damages, thus lowering the prejudice and increasing the chances for profit for the financing companies.
|
Remarketing Module
Only a close link between the collection process and the sale, invoicing process and the rest of the operational activities can bring the advantage of the receivables management improvement, receipt acceleration or working capital optimization. Remarketing module brings the benefit of tracking the entire collection and collected assets sale flow, facilitating the efforts of positioning the product for sale or rent.Test now
Discover the most accesible and intuitive business solutionTestimonials
- "... Besides TotalSoft’s vast expertise on the Romanian and international IT market, the company also considered the undisputed advantage brought by TotalSoft’s status as Partner of Microsoft Business Solutions: “ There was no other solution, that covered completely our needs and requirements.” ..."
- Borislav Hristov,
Chief Executive Officer
Kronos Recovery Management
