In order to keep up with the fast growth of the pharmaceutical field, all the players on this market should find new methods to increase the number of issued prescriptions but also to provide quality services to their customers. Due to the economic context and competition increase, the drugstores often need to reduce prices, to frequently change the list of compensated drugs, to further reduce the payment terms and to increase the receiving terms for the counter value of the prescriptions from the health insurance house.

It is vital to have an integrated software system that covers all key operations ran within the drugstores, such as inventory management, compliance with all the regulations in the field, efficient processing of prescriptions or reporting according to the legal requirements. Charisma BC Pharm is an end-to-end software product, especially designed to enable drugstores to focus on providing quality services to their customers, attracting new customers, increasing the efficiency of promotions and implementing loyalty policies, while reducing the operational costs and automating time consuming, repetitive tasks.


Why Charisma BC Pharm

• The reporting feature validated by CNAS. Drugstores can recover their money for compensated and free prescriptions based on the reporting to CNAS. The reporting is done in a certain format, the system eliminating any mistake that would automatically lead to the rejection of the report and to the failure to be reimbursed for the compensated prescriptions.
   
• Unique capability to adapt in real time to legal changes. Legal changes are implemented in real time into the system, without disrupting the activity of the drugstore.
   
• Enables configurations at head office level and their automatic transmission to the drugstores. The application includes two components, the drugstore component and the head office one. This structure eliminates the multiple records of the same product, maintaining a correct, error-free reporting to CNAS.
   
• Unique option to configure promotions at head office, that will be later implemented on all drugstores. The application enables the set up of promotions both at head office and the drug stores level, as well as setting certain time or days ranges when the promotion will be effective.
• Allows implementing loyalty cards both per person and per doctors, and this solution significantly contributes to the increase of the drug stores' revenue.
  
  
• Advanced reporting. The product ensures the generation of a complete set of predefined and configurable reports, as well as legal reports required by law.
   
• High degree of configurability. The system adapts to the specific needs of each drugstore or drugstore chain.
   
• Integration with any ERP software solution.
   
• Advanced data security. The system is completely secured, the access is only possible based on username and password, with assignment of access rights at user group level.
   
• Unique data source. The application integrates all the information and operations ran within the drugstore into an unique data source.
   
• User-friendly and easy-to-use interface that ensures convenient use, increases the speed of adopting the system and decreases the total cost of ownership.
   
• Scalability. You can start from a minimal configuration, having the possibility to further add modules, while data are consolidated at the headquarters.

Financial and operational benefits

Solution certified by CNAS
Thanks to CNAS certification, the drugstore can transmit the mandatory reports regarding the drug consumption of the population and can reduce the costs with the compensated and free drugs.

Information centralized into an unique database
80% of the drugstore operations can be managed with the help of a single computer.

Increases customer satisfaction
By automating the routine tasks and also by integrating facilities specific to customer relationship management software solutions, the pharmacists can spend more time directly relating to the customer.

Increases the drugstore productivity
Charisma BC Pharm ensures an overview on the entire activity of the drugstore, thus enabling the identification and elimination from the portfolio of low performance items. The solution optimizes the internal processes by automating the operations specific to drugstores.

Decreases sale time
Thanks to the automatic processing of normal, compensated or free prescriptions, the time waiting for the cash-register decreases, enabling the drugstore to serve more customers in the same time interval.

Minimizes losses
By processing the warehouse outputs in FEFO order (First Expired - First Output), the losses due to product effective end dates are significantly reduced. The automation of the entire workflow also significantly reduces the time needed for managing the inventory.

Consolidated reporting
In case of drugstore chains, all data from all territorail units are consolidated at central level, offering to the management an exact updated situation regarding the performance of operations for each drugstore.

Supports business decisions
The solution provides a complete set of reports and statistics that allow making proactive decisions for increasing the efficiency of the operations.


Features

• Monitors in real time the operations regarding the stocks, performance indicators, price evolution.
   
• Enables tracking all documents and products within the system, as well as persons who work and perform changes on the database.
   
• Consolidates the data at headquarter level and provides the possibility to perform multidimensional analysis.
   
• Enables generating a complete set of predefined and configurable reports split by various categories, such as financials-accounting, sales, purchases, prices, inventory or drugstore.
   
• Enables reporting to the Unique Integrated Information System of the National Health Insurance House and generates electronic or printed reports according to its requirements, including the ones at county level.
   
• Defines the product lists according to the specific requirements of the pharmaceutical field: international common name (DCI), therapeutic group, enforced price, notices needed for sale – narcotic or toxic, OTC or drug.
   
• Issues normal, compensated and free prescriptions, centralizing them according to the specific requirements of the insurance houses.
   
• Generates purchase requisition according to the sale average on a given period.
   
• Automatically imports price lists enforced by the Ministry of Health and recalculates the sale prices.
   
• Offers the increase in customer satisfaction and loyalty via promotions, employee cards, loyalty cards, doctor cards or vouchers.
   
• Enables selling by scanning the barcode.
   
• Ensures reserving the product in stock right after it has been recorded on the receipt, regardless the number of points of sales within the drugstore.
   
• Ensures recording the payments by multiple methods, such as cash, card, coupons, gift vouchers or vouchers.
   
• Enables the electronic communication of orders and invoices to and from the warehouses.
   
• Automatically prints the prescriptions, including a section with the compensated amount based on which the reporting to CNAS is done.
   
• Enables exporting the required data to the accounting system by generating reports specific to accounting department - NIR, cash receipt at compressed and box level, notices and input/output invoices, master table, stock view, inventory management, cash register, entry notice, etc.
   
• Includes the automatic warning / blocking of the restricted drugs.
  
  
• Sets a drug limit or requisition and restricts the purchased quantity according to this.
   
• Queries the stocks with the help of an advanced search module that allows showing the detailed information, as well as the effective dates and product condition.
   
• Enables setting a color code for the products whose purchase has been terminated.
   
• Generates the virtual stock and automatically identifies the differences between the virtual and actual stock.

Some of the customers who use Charisma BC Pharm

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