Why choose a debt collection software?
Integration with any information platform
By the native integration with other ERP solutions (Charisma, SAP, Oracle, etc.), the debt collection processes are automated and perfectly integrated with accounting, procurement, logistics and sales information system. Thus, the entire organization will be up-to-dated with the receivables collection progress.
Using CRM principles and functionalities
By using the classical principles of customer relationship management solutions, you will be able to send consistent and controlled messages to your customers, you will be able to generate analysis of the communication methods, receivables collection lifecycle, but also positioning of your company in relation with the customers. Thus, you can manage an extremely important process, related to your company's cash, without significantly damaging the relationship with the customers or your company's image on the market.
Exceptional modularity and scalability
The exceptional modularity of the application and the possibilities of interfacing with any other solution in Charisma business suite allow achieving an integrated end-to-end solution for the complete automation of the debt collection process, with cross-department real-time data transfer, within organizations of any size or complexity (multi-company, multi-sites, multi-location, multi-currency, etc.).
Native Web solution
Charisma Collection can be accessed from any mobile device with Internet access, regardless the configuration. Thus, the employees involved in collecting debts from the customers can check anytime, from anywhere, the collection process, and they can send information to the company in real time, in order to inform the decision factors upon the situation on the field.
Speed and flexibility during installation and implementation
The business expertise, the advanced and specialized consultancy accompanying Charisma Collection, significantly decrease the total implementation costs, while providing a fast return of investment.