We’ve been outsourcing the payroll services to TotalSoft since 2008 and we’ve also been very pleased with our choice. The quality of the services provided to the bank has led us to develop the relationship with the company through adopting Charisma HCM in all branches of the Romanian Group Société Générale. 

From my point of view, TotalSoft strengths are flexibility, professionalism and very good technical team that you can rely on.

Before implementing Charisma eProcurement, I had to dig into thousands of files every time I wanted to verify the purchase price. Now, this information is just one search away and includes all the details, the purchasing date, the list of the participants in the bid, the offered prices, internal managers etc. 

By implementing Charisma we could extend the business management on computable items, which allows us to more easily track the nature and type of the expenditures. Moreover, the BI in Charisma provides the required flexibility for generating ad-hoc reports, as well as analysis upon data with drill-down capabilities

Often, we face challenges that no one else in the market is facing, but similar companies in other countries are. Working with Charisma, a customizable product, allows us to think and act out of the box, providing us with a unique partnership that I don't know where else we could have found.

Microsoft Dynamics CRM helps Mercedes-Benz Romania to build a professional relationship with clients, by its ability to respond quickly and personalized to any requests.

Charisma ERP solution was the last seen and at that time we already knew what facilities should provide a true ERP solution. What convinced us? During the solution presentation we began sentences and TotalSoft team completed them – this was the chemistry necessary for a successful relationship.

In my opinion, Charisma HCM is well suited to large companies because it is custom tailored. The main advantage of the application is the information that can be accessed anytime and can take any form you want.

Normally, a paper-based company increases the number of its back office employees at least as many times as the turnover. We reached a performance level we never thought we would half a year ago. In 2015, we will double our turnover with fewer back office employees. Charisma system had a great contribution to all this.

Charisma HCM is a software solution developed by people for people. I believe the technical support and teamwork invested by TotalSoft in this project, add great value to the system and enhance its performance