Charisma CRM by Microsoft Dynamics
Any company, regardless of its size or business object, interacts with customers and manages basic information about them, such as names, addresses, contracts, purchase history, invoices, payments etc. Whether they use specialized software solutions or other methods, each company acts in such a way that their customers feel satisfied. However, not all available methods can ensure a proper link and centralization between communication, daily tasks or sales team meetings, with opportunities and prospect customers; they do not provide overviews and optimize the entire sales process and do not have an efficient processes business reporting system. A complete CRM solution is then mandatory.
- Adaptability - the power to develop beyond standard product functionalities according to clients needs;
- Expertise - highest number of CRM implementations on the Romanian market;
- Reputation - selected by international clients to deliver complex solutions;
- Portfolio - own products based on Microsoft technology
- Charisma CRM can be seamless integrated with Charisma ERP and with any type of ERP solution, providing also native integration with Microsoft SharePoint (Document Management).
Test nowDiscover the most accesible and intuitive business solution
- "... I believe Microsoft Dynamics CRM helped us a lot to overcome current market and real estate construction challenges, as well as to be more prompt in dealing with customer requests. ..."
- Cristian Todiriţă,
Impact Developer & Contractor
- "... Using interfaces developed by TotalSoft, the CRM solution is integrated with Charisma ERP from where it retrieves all customer information. Interfaces are created using Web Service and XML packages for an easy access to information at any time ..."
- Radu Chiran,
TBI Call Center
- "... Microsoft Dynamics CRM helps Mercedes-Benz Romania to build a professional relationship with clients, by its ability to respond quickly and personalized to any requests. ..."
- Claudiu Arion,
eBusiness&CRM Manager Network
Mercedes-Benz România chooses Charisma CRM
- "... Normally, a paper-based company increases the number of its back office employees at least as many times as the turnover. We reached a performance level we never thought we would half a year ago. In 2015, we will double our turnover with fewer back office employees. Charisma system had a great contribution to all this. ..."
- Cristian Iordan,
Senior Managing Partner
Altimex accelerates its business growth with Charisma